WHAT THE EXPERTS SAY

"The team at Irwin Mitchell has a ‘pre-eminent reputation’ for travel personal injury work"

Legal 500 (2016)

Azul Sensatori Hotel, by Karisma, Mexico, 2016

Irwin Mitchell are concerned to hear that holidaymakers have been falling ill with gastric symptoms at the Azul Sensatori Hotel, by Karisma in Mexico.

Despite positive reviews of the hotel online, Irwin Mitchell's International Personal Injury team is also aware that some holidaymakers have fallen ill following their stay at the hotel. Holidaymakers have reported that they have suffered with gastric symptoms including abdominal pain, diarrhoea and vomiting. It has also been reported that a wedding party of 70 guests stayed at this hotel in July 2016 and that 50 of the guests developed various gastric symptoms both during and after their stay. It is concerning to note that some guests reported that they were diagnosed with Cyclospora by their GP upon their return to the UK.

Gastric symptoms can range from mild diarrhoea to abdominal cramps and blood in stools. Having significant experience in assisting those unfortunate enough to contract gastric illness, Irwin Mitchell know first-hand the potential long term conditions that can be associated with it, such as irritable bowel syndrome (IBS).

If you also travelled to the Azul Sensatori Hotel, by Karisma in Mexico and subsequently suffered symptoms of illness, Irwin Mitchell would like to hear from you. We specialise in dealing with cases of this nature and could help you claim compensation.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop