WHAT THE EXPERTS SAY

"The team at Irwin Mitchell has a ‘pre-eminent reputation’ for travel personal injury work"

Legal 500 (2016)

Dreams Puerto Adventuras Resort & Spa, 2017

The International Personal Injury Team at Irwin Mitchell are concerned by recent reports of guests falling ill with gastric symptoms during holidays taken at the Dreams Puerto Aventuras Resort & Spa in Mexico between April and August 2017.

Despite positive reviews of the resort online, Irwin Mitchell have seen reports of holidaymakers who fell ill during their stay. One holidaymaker claims that there was a “lack of refrigeration and food items left out” while another claims that the pool was “cloudy” and “smelled of egg”. Other holidaymakers report falling ill with gastric symptoms.

Gastric symptoms can range from mild diarrhoea to abdominal cramps and blood in stools. Having significant experience in assisting those unfortunate enough to contract gastric illness Irwin Mitchell know first-hand the potential long term effects that can be associated with such illness, with sometimes permanent long term complications arising such as Post infective Irritable Bowel Syndrome (IBS).

If you have also travelled to the Dreams Puerto Aventuras Resort & Spa in Mexico and subsequently fallen ill, Irwin Mitchell, who specialise in dealing with cases of such nature, would like to hear from you.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.


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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop