"Irwin Mitchell's impressive team consistently delivers the highest standards of client care."

Legal 500 (2013)

Golden Parnassus & Spa, 2015

International personal injury specialists from Irwin Mitchell are concerned to learn that guests became ill with gastric symptoms whilst staying at the Golden Parnassus Resort & Spa, in Mexico, between August and September 2015.

Despite some positive reviews, holidaymakers have reported that food was served at the wrong temperature and have also claimed that the pineapples and watermelons which were available were discoloured as they had been left out for long periods.

Guests also highlighted the swimming pool’s grout was covered in mould whilst others expressed that their room contained a terrible mildew smell.

Visitors have reported falling ill with diarrhoea and stomach cramps, with one holidaymaker suggesting that they experienced severe dysentery during their stay.

If you have also travelled to the Golden Parnassus Resort & Spa in Mexico and subsequently suffered from symptoms of illness, we would like to hear from you.

For more advice on making a holiday illness claim, contact us on 0800 056 0066, or complete our enquiry form and we will call you back.

« Back

Make an enquiry...

Call us free on

0800 056 0066

"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop