"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Grand Riviera Princess Resort, 2015

The International Personal Injury team at Irwin Mitchell is concerned to learn that guests have become ill with gastric symptoms after holidaying at the Grand Riviera Princess Resort in Mexico this year. 

Despite positive reviews, holidaymakers have reported that some of the food “tasted like chlorine” and that on occasion, the steak was “leathery and dried up”.  In addition, guests have said that some of the chicken was “cold and horrible”.

Other tourists have expressed their concerns regarding the level of hygiene at the resort. One holidaymaker stated that staff were seen “wiping their hands on their aprons after touching raw egg before handling cooked food”. This guest also added that there was a smell of sewage near the buffet area.

It has also been suggested that holidaymakers contracted suspected food poisoning and suffered from diarrhoea and vomiting. One group said that eight people from a wedding party of 25 fell ill.

If you also travelled to the Grand Riviera Princess Resort and have subsequently suffered from symptoms of illness, Irwin Mitchell would like to hear from you.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop