WHAT THE EXPERTS SAY
"The team at Irwin Mitchell has a ‘pre-eminent reputation’ for travel personal injury work"
Legal 500 (2016)
Grand Sirenis Riviera Maya, 2016
Our International Personal Injury team is currently representing a family who became ill during their stay at the Grand Sirenis Riviera Maya hotel in Mexico this summer. We're concerned to hear of other guests also suffering gastric symptoms while on holiday there during July and August.
Though the hotel has enjoyed some positive reviews online, our expert lawyers have been instructed by guests who became ill following a stay there. The family reports that they all suffered with gastric symptoms including abdominal pain, diarrhoea and vomiting - which meant their holiday was completely ruined.
During their stay at the hotel, they noticed that the food was occasionally undercooked; on one occasion they were served chicken which was pink in the centre. At other times, they noticed flies on the food and were aware that much of the cutlery and crockery had not been properly cleaned. They were worried about chipped tiles around one of the swimming pools, on which one of them injured their toe.
Gastric symptoms can range from mild diarrhoea to abdominal cramps and blood in stools. Having significant experience in assisting those unfortunate enough to contract gastric illness, we know first-hand the potential long term conditions that can be associated with it, such as irritable bowel syndrome (IBS).
If you also travelled to the Grand Sirenis Riviera Maya hotel in Mexico and subsequently suffered symptoms of illness, we’d like to hear from you. We specialise in dealing with cases of this nature and could help you claim compensation.
For more advice on making a holiday illness claim, contact us on 0800 056 0066, or complete our enquiry form and we will call you back.
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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."
Chris and Michael, Worksop