WHAT THE EXPERTS SAY

"The team at Irwin Mitchell has a ‘pre-eminent reputation’ for travel personal injury work"

Legal 500 (2016)

Hideaway At Royalton, 2016

Our expert International Personal Injury team is very concerned to learn of recent reports of guests falling ill with gastric symptoms during holidays taken at the Hideaway at Royalton in Mexico between June and August 2016.

Despite some positive reviews of the hotel online, we've also learnt that some tourists fell ill during their stay there. One holidaymaker claims that some of the food "wasn’t cooked properly" - another was worried that the "bar glasses at pools are just rinsed rather than cleaned". Other holidaymakers report falling ill with gastric symptoms, with one confirming tests identified salmonella.

Gastric symptoms can range from mild diarrhoea to abdominal cramps and blood in stools. Having significant experience in assisting those unfortunate enough to contract gastric illness Irwin Mitchell know first-hand the potential long term effects that can be associated with such illness, with sometimes  permanent long term complications arising such as Post infective Irritable Bowel Syndrome (IBS).  

If you also travelled to the Hideaway at Royalton in Mexico and have subsequently suffered from symptoms of illness, Irwin Mitchell, who specialise in dealing with cases of such nature, would like to hear from you.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.



« Back

Make an enquiry...

Call us free on

0800 056 0066

"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop 

-