"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Secrets Maroma Beach Riviera Cancun

Irwin Mitchell has learnt that a number of holidaymakers staying at the Secrets Maroma Beach Riviera Cancun in Mexico are returning from their holidays complaining of severe gastric illness. Most recent reports of illness are from February 2012. 

Holidaymakers have complained that the food was served undercooked and recycled food was displayed uncovered for long periods of time. It is reported that guests suffered from symptoms including diarrhoea, vomiting and stomach cramps. As a result of the guest’s symptoms, they were confined to their hotel rooms for up to 3 days.  

It is alarming to learn that such problems exist at the hotel. The gastric illness suffered by guests at the hotel could be a result of a breakdown in food hygiene procedures and poor standards.  

If you also travelled to this resort and have subsequently suffered from symptoms of gastric illness or sustained an injury, Irwin Mitchell, who specialise in dealing with cases of such nature, would like to hear from you.   

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

« Back

Make an enquiry...

Call us free on

0800 056 0066

"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop