"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Hotel Riu Belplaya, 2016

We’re concerned to hear about recent reports documenting illness among guests at the Hotel Riu Belplaya in Mexico during February and March 2016.

Despite positive reviews of the hotel, we’ve also heard that some guests fell ill with gastric symptoms during their stay there. One tourist reports being ill with sickness and diarrhoea over two days.

One guest at the resort claims that they fell ill with stomach issues and were also aware that other people were also ill, including the people staying in the room next door to them.

Another holidaymaker claims that his wife fell ill and also that he knew of another guest who “spent the night in a hospital on a drip.”

Gastric symptoms can range from mild diarrhoea to abdominal cramps and blood in stools. Having significant experience in assisting those unfortunate enough to contract gastric illness Irwin Mitchell know first-hand the potential long term effects that can be associated with such illness, with sometimes permanent long term complications arising such as Post infective Irritable Bowel Syndrome (IBS).

If you also travelled to the Hotel Riu Belplaya in Mexico and have subsequently suffered from symptoms of illness, Irwin Mitchell, who specialise in dealing with cases of such nature, would like to hear from you.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop