"The team at Irwin Mitchell has a ‘pre-eminent reputation’ for travel personal injury work"

Legal 500 (2016)

Hotel Riu Palace Cabo San Lucas, 2017

The International Personal Injury Team at Irwin Mitchell are concerned to find out about recent reports of illness at the Hotel Riu Palace Cabo San Lucas in Mexico between December 2016 and April 2017.

Despite positive reviews, we've seen that some holidaymakers report suffering gastric illness during their stay at the hotel. One guest claims that some of the food “was left out under lights, such as sandwiches with mayo, ham and cheese, which should have been kept cold”. Another said that some of the food was “lukewarm at best” and that they saw the cook at a barbecue use “one set of tongs for raw and cooked meat”. Other holidaymakers report falling ill with gastric symptoms.

Gastric symptoms can range from mild diarrhoea to abdominal cramps and blood in stools. Having significant experience in assisting those unfortunate enough to contract gastric illness we know the long term complications it can cause, including Irritable Bowel Syndrome (IBS).

If you also travelled to the Hotel Riu Palace Cabo San Lucas in Mexico and have subsequently suffered from symptoms of illness, we'd like to hear from you. Irwin Mitchell specialises in these cases and has helped thousands of holidaymakers claim compensation following illness.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

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