WHAT THE EXPERTS SAY

"The team at Irwin Mitchell has a ‘pre-eminent reputation’ for travel personal injury work"

Legal 500 (2016)

Moon Palace Golf Spa Resort

Irwin Mitchell is concerned to learn that a number of holidaymakers staying at the Moon Palace golf & Spa in Mexico are returning from their stay complaining of gastric illness.

Holidaymakers complained that the food was of poor quality with the food being undercooked, lukewarm and badly presented. Further complaints suggest that the cleanliness of the resort was simply appalling and not acceptable.

Reports indicate that the cause of the gastric illness may have been due to the poor quality of food and lack of hygiene standards practised at the resort which has resulted with guests suffering from symptoms including diarrhoea, stomach cramps and vomiting.

Irwin Mitchell is currently acting for holidaymakers who are pursuing claims arising from illness at this hotel in 2007. These cases are continuing.

If you also travelled to this hotel and suffered from gastric illness, Irwin Mitchell would like to hear from you as you may be able to claim compensation for your ruined holiday, and also, the pain and suffering caused by the illness that you sustained.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

« Back

Make an enquiry...

Call us free on

0800 056 0066

"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop 

-