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Chambers and Partners (2014)

Now Jade Riviera, Cancun, May 2017

Irwin Mitchell’s specialist international personal injury lawyers have been contacted by a holidaymaker who suffered illness following their stay at the Now Jade Riviera, Cancun, in May 2017. Their symptoms included nausea, diarrhoea and sickness.

Despite positive reviews of the resort online, Irwin Mitchell have learnt of complaints by holidaymakers following a stay at the hotel.

It is reported that at times food was left uncovered, and that on occasion the same the utensils were used when serving both chicken and beef. It is also reported that flies were sometimes witnessed at the buffet.

Gastric symptoms can range from mild diarrhoea to abdominal cramps and blood in stools. Having significant experience in assisting those unfortunate enough to contract gastric illness, we know first-hand the potential long term conditions that can be associated with it, such as irritable bowel syndrome (IBS).

If you also travelled to the Now Jade Riviera and subsequently suffered symptoms of illness, we’d like to hear from you. We specialise in dealing with cases of this nature and could help you claim compensation.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

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