"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Occidental Grand Xcaret Resort, 2016

The International Personal Injury team at Irwin Mitchell is concerned to discover that guests fell ill at the Occidental Grand Xcaret Resort, in Mexico, during January 2016.

Despite positive reviews, it has been claimed that some of the food was inedible and guests have highlighted that flies were seen around the food at the beach club.

Another holidaymaker has expressed that some of the food wasn’t served at the correct temperature. Furthermore, guests have reported falling ill with gastric symptoms, including a one year old child.

If you also travelled to the Occidental Grand Xcaret Resort in Mexico, and subsequently suffered from symptoms of illness, Irwin Mitchell, who specialise in dealing with cases of such nature, would like to hear from you.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

« Back

Make an enquiry...

Call us free on

0800 056 0066

"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop