WHAT THE EXPERTS SAY
"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."
Chambers and Partners (2014)
Ocean Maya Royale, 2016
We’re concerned to hear recent reports of guests falling ill with gastric symptoms while on holiday at the Ocean Maya Royale in Mexico in January 2016 and November 2015.
Despite positive reviews, we’ve learned of some holidaymakers becoming unwell during their stay at the hotel. There was concern from one guest about the fact that “staff handle some of the cooked and un-cooked food with the same cooking utensils”. Other tourists at the hotel report falling ill with gastric symptoms.
Gastric symptoms can range from mild diarrhoea to abdominal cramps and blood in stools. We have significant experience helping those unlucky enough to contract gastric illness while on holiday. We’re very aware of the complications that can develop because of such illness, such as irritable bowel syndrome (IBS). The effects can sometimes develop into a problem that is long-term, or even permanent.
If you also travelled to the Ocean Maya Royale in Mexico and have subsequently been ill, we’d like to hear from you. We specialise in dealing with cases like this and can advise you on claiming compensation for your trip.
For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.
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"I just wanted to send you a short note to thank you very much indeed to our solicitor for managing to settle this for me – it’s really very much appreciated. You did so in a very professional, helpful and efficient manner."