"The team at Irwin Mitchell has a ‘pre-eminent reputation’ for travel personal injury work"

Legal 500 (2016)

Riu Cancun Hotel, Yucatan Peninsula, Mexico

Irwin Mitchell have received reports of illness, believed to be food poisoning, at the Riu Cancun Hotel, Yucatan Peninsula, in Mexico during holidays taken in April 2012.

Guests have reported how they fell ill with symptoms of gastric illness, usually including symptoms of diarrhoea, vomiting and stomach cramps, after consuming food provided by the hotel. One holiday report has recalled how, out of their holidaying party of 11, all of them felt ill at some point during their holiday.

Holidaymakers have also reported how the water supplied to their bathroom smelt funny, the towels were too rough and the beds were uncomfortable.

It is possible that a breakdown in food handling and hygiene procedures resulted in the illnesses experienced by holidaymakers.

If you also stayed at this hotel and suffered gastric illness, the team at Irwin Mitchell would like to hear from you as you may be able to claim compensation for your ruined holiday, and also, the pain and suffering caused by the illness that you have suffered.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop