"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Riu Palace Las Americas, Cancun, Mexico 2012

Leading illness expert lawyers at Irwin Mitchell are concerned to receive reports of gastric illness at the Riu Palace Las Americas in Cancun, Mexico in June of 2012. 

Guests have reportedly fallen ill with “horrible stomach issues” including diarrhoea, vomiting and weight loss. Some have even with diagnosed as suffering from parasitic infections such as Cryptosporidium as a result of dirty pool water.

Food at the hotel was said to be “terrible” and the bed sheets in the hotel rooms were dirty. Guests have also reported a “sickly odour” which emanated from the external food preparation area.

This is not the first time we have acted for holidaymakers staying at sub-standard hotel accommodation provided by the Riu chain of hotels as we have successfully brought claims on behalf of hundreds of holidaymakers staying at the Riu hotels across the world. 

If you have also travelled to this hotel or indeed any other Riu hotel and subsequently suffered from symptoms of gastric illness or sustained an injury, Irwin Mitchell, who specialise in dealing with cases of such nature, would like to hear from you. 

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

« Back

Make an enquiry...

Call us free on

0800 056 0066

"I just wanted to send you a short note to thank you very much indeed to our solicitor for managing to settle this for me – it’s really very much appreciated. You did so in a very professional, helpful and efficient manner."

Stephen, London