"The team at Irwin Mitchell has a ‘pre-eminent reputation’ for travel personal injury work"

Legal 500 (2016)

Royal Solaris, Cancun

Irwin Mitchell is concerned for holidaymakers after reading reports of illness amongst guests staying at the Royal Solaris, Cancun during June 2012.

It has been reported that the food served at the hotel was cold and covered in flies. Pigeons and cats were also reportedly seen in the restaurant, helping themselves to the food on the buffet. Cockroaches were also seen in the restaurant.

It is believed that the illness contracted by guests, causing some to seek medical attention, may have been food poisoning contracted as a possible breakdown in food handling and hygiene procedures.

If you have also travelled to this hotel and subsequently suffered from symptoms of gastric illness or sustained an injury, Irwin Mitchell, who specialise in dealing with cases of such nature, would like to hear from you.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.


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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop