WHAT THE EXPERTS SAY
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Chambers and Partners (2014)
Illness at Sandos Caracol Eco Resort and Spa
Irwin Mitchell has recently been approached by a number of clients who contracted symptoms of gastric illness after staying at the Sandos Caracol Eco Resort and Spa in Mexico during the summer months of 2009.
Various allegations have been made in relation to the quality of food provided at the hotel, in particular, that the food was undercooked and the restaurant was dirty.
One client was hospitalised whilst in the resort.
Irwin Mitchell is pursuing a claim against the tour operator, Thomas Cook.
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