WHAT THE EXPERTS SAY

"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Illness at Sandos Caracol Eco Resort and Spa, Mexico

Irwin Mitchell have been approached to act for holidaymakers who  have become ill with symptoms of gastric illness after staying at the Sandos Caracol Eco Resort and Spa in Mexico in August 2009.

Guests have become ill with symptoms of gastric illness possibly due to poor standards of hygiene at the hotel. Guests allege that there were many insects on and around the food and that food was often served uncovered. It is also alleged that the electric in the hotel rooms was in  a state of disrepair and  that the hotel  often suffered power cuts.  It is alleged that there were sewage smells emanating from the bathroom  in the hotel rooms . Guests also allege that the hotel swimming pools were dirty and cloudy whilst two pools remained closed.

Irwin Mitchell  urges  anyone that has suffered with gastric illness at this hotel to contact them with further details.

If you have been affected by gastric illness following a stay at this hotel, you may be able to claim compensation for your ruined holiday and also the pain and suffering caused by the illness. For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop 

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