WHAT THE EXPERTS SAY

"The team at Irwin Mitchell has a ‘pre-eminent reputation’ for travel personal injury work"

Legal 500 (2016)

Secrets Silversands Hotel, Mexico

Irwin Mitchell’s international personal injury specialists have been instructed by holidaymakers following their stays at the Secrets Silversands Hotel, Mexico, in June 2015.

One of the holidaymakers was admitted to hospital after she collapsed due to dehydration. Whilst she was in hospital, blood tests were taken and reportedly indicated that she was suffering from a bacterial infection. The tourist was given intravenous fluids and antibiotics. Despite her treatment, the holidaymaker has continued to suffer with symptoms including abdominal pains and diarrhoea, on her return to the UK.

Despite some positive reviews on consumer review websites, a guest has reported that on one occasion they were served undercooked eggs. Other holidaymakers witnessed flies landing on food in the buffet service area.

If you also travelled to the Secrets Silversands Hotel in Mexico, and have subsequently suffered from illness, we would like to hear from you.

For more advice on making a holiday claim, contact Irwin Mitchell on 0800 056 0066 or complete our enquiry form and we will be happy to call you back.

« Back

Make an enquiry...

Call us free on

0800 056 0066

"I just wanted to send you a short note to thank you very much indeed to our solicitor for managing to settle this for me – it’s really very much appreciated. You did so in a very professional, helpful and efficient manner."

Stephen, London 

-