"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Secrets Silversands Hotel, Mexico

Irwin Mitchell’s international personal injury specialists have been instructed by holidaymakers following their stays at the Secrets Silversands Hotel, Mexico, in June 2015.

One of the holidaymakers was admitted to hospital after she collapsed due to dehydration. Whilst she was in hospital, blood tests were taken and reportedly indicated that she was suffering from a bacterial infection. The tourist was given intravenous fluids and antibiotics. Despite her treatment, the holidaymaker has continued to suffer with symptoms including abdominal pains and diarrhoea, on her return to the UK.

Despite some positive reviews on consumer review websites, a guest has reported that on one occasion they were served undercooked eggs. Other holidaymakers witnessed flies landing on food in the buffet service area.

If you also travelled to the Secrets Silversands Hotel in Mexico, and have subsequently suffered from illness, we would like to hear from you.

For more advice on making a holiday claim, contact Irwin Mitchell on 0800 056 0066 or complete our enquiry form and we will be happy to call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop