"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Secrets Vallarta Bay Resort & Spa, Mexico, 2016

We're concerned to learn about guests falling ill with gastric symptoms while on holiday at the Secrets Vallarta Bay Resort & Spa in Mexico in May and August 2016.

Despite positive reviews of the hotel online, our International Personal Injury team is also aware that some holidaymakers fell ill during their stay there. One holidaymaker claims that they were served raw chicken on one occasion. Another holidaymaker claims that they saw a staff member “fish ice from a drink at the bar with his fingers and then served the drink.” Others report falling ill with gastric symptoms.

Gastric symptoms can range from mild diarrhoea to abdominal cramps and blood in stools. Having significant experience in assisting those unfortunate enough to contract gastric illness, we know first-hand the potential long term conditions that can be associated with it, such as irritable bowel syndrome (IBS).

If you also travelled to Secrets Vallarta Bay Resort & Spa in Mexico and subsequently suffered symptoms of illness, we'd like to hear from you. We specialise in dealing with cases of this nature and could help you claim compensation.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop