"The team at Irwin Mitchell has a ‘pre-eminent reputation’ for travel personal injury work"

Legal 500 (2016)

Sensatori Resort, Mexico, 2015

Irwin Mitchell has been contacted by holidaymakers who suffered gastrointestinal illness following stays at the Sensatori Resort in Riviera Maya, Mexico, between April and May 2015.

The holidaymakers reported that they suffered from symptoms including diarrhoea, vomiting, abdominal pains and loss of appetite.

The guests advised our International Personal Injury team that most of the food served in the hotel restaurant appeared to have been left out for long periods of time. Holidaymakers also complained that glasses at the hotel didn’t appear to have been properly washed. It was suggested that some of the food served appeared to have been recycled from earlier meal times and guests said that food was occasionally served at an incorrect temperature.

If you have also travelled to the Sensatori Resort in Riviera Maya and have subsequently suffered from symptoms of illness or sustained an injury, Irwin Mitchell, who specialise in dealing with cases of this nature, would like to hear from you.

For more advice on making a holiday claim, contact Irwin Mitchell on 0800 056 0066 or complete our enquiry form and we will be happy to call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop