WHAT THE EXPERTS SAY

"The team at Irwin Mitchell has a ‘pre-eminent reputation’ for travel personal injury work"

Legal 500 (2016)

Sensimar Seaside Suites & Spa, Riviera Maya, 2017

Irwin Mitchell’s specialist International Personal Injury lawyers have been contacted by holidaymakers who suffered gastrointestinal illness following their stay at the Sensimar Seaside Suites & Spa in Riviera Maya, Mexico between June and July 2017.

Their symptoms included diarrhoea, abdominal pains and vomiting.

The holidaymakers reported that the food served inside the buffet restaurant did not always seem to be adequately covered and that the hot food was sometimes served at the wrong temperature. Food served was not always piping hot and some food, such as the pork, also seemed undercooked on occasions.

The holidaymakers also noticed that new food was sometimes added to existing food at the buffet. They also told us that the cold food wasn't always appropriately chilled. The holidaymakers also saw flies in the restaurant and on/around the food on some occasions.

Gastric symptoms can range from mild diarrhoea to abdominal cramps and blood in stools. Having significant experience in assisting those unfortunate enough to contract gastric illness, we know the long term conditions that can be associated with it, such as irritable bowel syndrome (IBS).

Dr Linzi Thomas, an expert in Gastroenterology, has commented that “Many patients develop IBS for the first time following a bout of food poisoning or gastroenteritis. Of patients who initially suffer with post infective IBS, 50% will have on-going symptoms at one year, however 2 and 3 years later 34.3% and 34.8% respectively will have on-going symptoms showing that the figures plateau, indicating that the prospect of recovery unfortunately becomes less likely.”

If you have also travelled to the Sensimar Seaside Suites & Spa in Riviera Maya, Mexico and have subsequently suffered from symptoms of illness or sustained an injury, Irwin Mitchell, who specialise in dealing with cases of this nature, would like to hear from you.

For more advice on making a holiday claim, contact Irwin Mitchell on 0800 056 0066 or complete our enquiry form and we will be happy to call you back.



« Back

Make an enquiry...

Call us free on

0800 056 0066

"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop