"The team at Irwin Mitchell has a ‘pre-eminent reputation’ for travel personal injury work"

Legal 500 (2016)

Sensimar Seaside Suites & Spa, Mexico, July 2016

We're concerned to learn about guests falling ill with gastric symptoms while on holiday at the Sensimar Seaside Suites & Spa in Mexico in July 2016.

Despite positive reviews of the hotel online, our International Personal Injury team have been instructed by holidaymakers following their stay at the Sensimar Seaside Suites & Spa hotel. The couple reported how they both suffered with gastric symptoms including abdominal pain, diarrhoea and vomiting which led to their holidays being ruined.

It is concerning to learn that following the acute phase of the illness, the couple are continuing to suffer symptoms compatible with Irritable Bowel Syndrome. During their stay at the hotel, the holidaymakers noticed that the food was occasionally lukewarm and sometimes cold. On one occasion, the holidaymakers consumed chicken which was later noticed to be undercooked.

If you also travelled to the Sensimar Seaside Suites & Spa in Mexico and subsequently suffered symptoms of illness, we’d like to hear from you. We specialise in dealing with cases of this nature and could help you claim compensation. For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

For more advice on making a holiday claim, contact Irwin Mitchell on 0800 056 0066 or complete our enquiry form and we will be happy to call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop