WHAT THE EXPERTS SAY

"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

The Royal Playa del Carmen, Mexico 2013

Irwin Mitchell’s leading International Travel Litigation Group has received reports that holidaymakers staying at The Royal Playa del Carmen in Mexico have returned from their holidays complaining of illness.

Despite some positive reviews, reports indicate that some holidaymakers, who travelled to the hotel in May 2013, suffered from symptoms of gastric illness, including stomach pains, diarrhoea and vomiting during their stay .

Some guests staying at the Hotel have complained about the quality of the food served at the hotel. One guest complained that their son’s wedding was spoilt with at least 10 people from the wedding party suffering with gastric illness. Guests have also complained about unpleasant smells lingering around their bedrooms and the quality of the bedding and mattresses provided.

If you have travelled to The Royal Playa del Carmen in Mexico and subsequently suffered from symptoms of illness or sustained an injury, Irwin Mitchell, who specialise in dealing with cases of such nature, would like to hear from you.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop 

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