WHAT THE EXPERTS SAY
"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."
Chambers and Partners (2014)
Opera Plaza Hotel
Irwin Mitchell has been contacted by holidaymakers who have suffered illness during their stay at the Opera Plaza Hotel, Marrakech, Morocco during a holiday tour taken in October 2014. The guests started experiencing from diarrhoea and nausea and sought medical treatment on their return home. There were concerns around some of the hygiene standards surrounding food preparation within the hotel.
Despite some positive reports, a holidaymaker who stayed at the hotel this year described some of the food at the hotel as “very basic and limited” and that at breakfast the scrambled egg was “usually just warm”, whilst another holidaymaker described the eggs as “absolutely revolting”. Some holidaymakers also cited concerns about the air conditioning units within their room, describing them as “a bit smelly”.
If you also travelled to this hotel and have subsequently suffered from symptoms of gastric illness, Irwin Mitchell, who specialise in dealing with cases of such nature, would like to hear from you.
For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.
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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."
Chris and Michael, Worksop