"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Riu Palace Tikida Agadir, March 2017

Irwin Mitchell have been contacted by holidaymakers who fell ill while staying at the Riu Palace Tikida Agadir, Morocco in March 2017.

Two out of three members of the family experienced gastric symptoms whilst on holiday including diarrhoea, nausea and severe stomach cramps. One holidaymaker required medical treatment whilst in Morocco and was taken to A&E upon arrival to the UK.

The holidaymakers noted that on occasions food was not served at the correct temperature and food was poured over existing food without the trays being emptied. The holidaymakers further reported seeing on occasions the chef handing raw and cooked meat.

Gastric symptoms can range from mild diarrhoea to abdominal cramps and blood in the stools. Having significant experience in assisting those unfortunate enough to contract gastric illness we know first-hand the potential long term effects that can be associated with such illness, with sometimes permanent long term complications arising such as Post infective Irritable Bowel Syndrome (IBS).

If you have also travelled to the Riu Palace Tikida Agadir and subsequently suffered from symptoms of gastric illness or sustained an injury, Irwin Mitchell, who specialise in dealing with cases of such nature, would like to hear from you.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

« Back

Make an enquiry...

Call us free on

0800 056 0066

"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop