"The team at Irwin Mitchell has a ‘pre-eminent reputation’ for travel personal injury work"

Legal 500 (2016)

Servatur Hotel, Puerto Rico

Irwin Mitchell has received reports of guests falling ill with severe stomach cramps, diarrhoea and sickness whilst holidaying at the Servatur Hotel, Puerto Rico in June 2013.

Guests complained that food was served lukewarm, left uncovered for long periods of time and it was of a very poor standard. Vomit was left by the poolside for a whole day and hotel toilets had faulty flushing mechanisms.

It is possible that the sickness guests experienced was food poisoning resulting from a breakdown in food handling and hygiene procedures. 

Irwin Mitchell would like to hear from you if you have suffered from gastric illness after staying at this hotel as you may be able to claim compensation for your ruined holiday and the pain and suffering caused by the illness that you sustained.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

« Back

Make an enquiry...

Call us free on

0800 056 0066

"I just wanted to send you a short note to thank you very much indeed to our solicitor for managing to settle this for me – it’s really very much appreciated. You did so in a very professional, helpful and efficient manner."

Stephen, London