"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Be Live Family Costa Los Gigantes, Spain, 2016

We’re concerned to hear reports of holidaymakers suffering gastric symptoms while on holiday at the Be Live Family Costa Los Gigantes in Spain in September 2015 and January 2016.
Although the hotel has enjoyed positive reviews, we also heard about guests who were taken ill while they were staying there. One person says that some of the food was reused “from one sitting to the next”. Another complains that it was “served cold”. Other guests also say that they developed gastric problems during their time there.

Gastric symptoms can range from mild diarrhoea to abdominal cramps and blood in stools. We have significant experience helping those unlucky enough to contract gastric illness while on holiday. We’re very aware of the complications that can develop because of such illness, such as irritable bowel syndrome (IBS). The effects can sometimes develop into a problem that is long-term, or even permanent.

If you also travelled to the Be Live Family Costa Los Gigantes and have subsequently been ill, we’d like to hear from you. We specialise in dealing with cases like this and can advise you on claiming compensation for your trip.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop