WHAT THE EXPERTS SAY
"The team at Irwin Mitchell has a ‘pre-eminent reputation’ for travel personal injury work"
Legal 500 (2016)
Beach Club Hotel, Torremolinos
Irwin Mitchell has received enquiries from British holidaymakers who suffered gastric illness during their holidays in May 2010 at the Beach Club Torremolinos Hotel on the Costa del Sol.
The holidaymakers have reported various complaints about standards at the hotel including that hot food was served lukewarm and cold food was not properly chilled. Some food was also left uncovered, and new food was added to trays of old food. Concerns have also been raised about food left over at the end of one meal being rehashed and served again at the next meal.
The Spanish hotel was previously at the heart of a £2.5m compensation pay out to over 950 British holidaymakers represented by Irwin Mitchell after they took legal action following illness at the resort between 2000 and 2002. In the summer of 2002 when the problems were at their worst a number of tour operators stopped sending guests to the hotel. The latest outbreak of illness at the Beach Club Torremolinos Hotel has dismayed travel law experts at Irwin Mitchell.
As well as acting for 950 guests who became ill at the Beach Club between 2000 and 2002, Irwin Mitchell have also won compensation for dozens of other British guests who became ill at this hotel during stays at other times. The firm also continues to represent nearly 90 other unfortunate guests who suffered illness while staying at the hotel in 2007, 2008 and 2009.
Clive Garner Head of the Travel Law team at Irwin Mitchell said: "This hotel has an alarming history, with Hundreds of guests falling seriously ill during stays there. Some of our clients still continue to suffer illness today, years after their initial illness."
"It is a matter of great concern that after so many have previously suffered serious illness, many suffering Salmonella food poisoning, we are today receiving further reports of new illness at this hotel. We are keen to make contact with anyone who has suffered illness at this hotel and with the present level of complaints, we anticipate many other guests who stayed at the Beach Club Torremolinos will instruct us to pursue claims for damages on their behalf.”
Read our press release on illness at the Beach Club Hotel
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"I just wanted to send you a short note to thank you very much indeed to our solicitor for managing to settle this for me – it’s really very much appreciated. You did so in a very professional, helpful and efficient manner."