"The team at Irwin Mitchell has a ‘pre-eminent reputation’ for travel personal injury work"

Legal 500 (2016)

Elegance Miramar Hotel, Tenerife, 2015

The International Personal Injury team at Irwin Mitchell is concerned to learn that guests have fallen ill with gastric symptoms whilst staying at the Elegance Miramar Hotel, in Tenerife, between August and September 2015.

Despite some positive reviews, holidaymakers have claimed that the food was dried up and cold, with drinks seeming to be watered down. Others have suggested that the food was often so cold that there was a microwave provided in order for you to reheat it.

Concerns relating to the resort’s safety have also been raised, with guests reporting that plug sockets were missing and wires and light fixtures were left hanging from the wall.

Holidaymakers have described falling ill with symptoms including diarrhoea and stomach cramps, with some guests reporting that their family were diagnosed with Salmonella on their return to the UK.

If you have also travelled to the Elegance Miramar Hotel in Tenerife and have subsequently suffered from symptoms of illness, we would like to hear from you.

For more advice on making a holiday illness claim, contact us on 0800 056 0066, or complete our enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop