WHAT THE EXPERTS SAY

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Chambers and Partners (2014)

Family Garden Compostela Beach, 2017

Irwin Mitchell’s specialist International Personal Injury lawyers have been contacted by holidaymakers who suffered gastrointestinal illness following their stay at the Family Garden Compostela Beach Hotel in Tenerife, Spain between May and June 2017. Their symptoms included diarrhoea, abdominal pains and vomiting.

The holidaymakers reported that the food sometimes appeared to be reheated and served on more than one occasion. The holidaymakers also noted that leftover food from the existing serving trays was sometimes placed into the new food trays that were brought out by staff. There were also at times flies in the hotel restaurant. The cold food, such as salad or cheese, at times did not appear to be appropriately chilled. The holidaymakers were of the view that on many occasions the food tasted unappetising.

Gastric symptoms can range from mild diarrhoea to abdominal cramps and blood in stools. Having significant experience in assisting those unfortunate enough to contract gastric illness, we know first-hand the potential long term conditions that can be associated with it, such as irritable bowel syndrome (IBS).

Dr Linzi Thomas, an expert in Gastroenterology, has commented that “Many patients develop IBS for the first time following a bout of food poisoning or gastroenteritis. Of patients who initially suffer with post infective IBS, 50% will have on-going symptoms at one year, however 2 and 3 years later 34.3% and 34.8% respectively will have on-going symptoms showing that the figures plateau, indicating that the prospect of recovery unfortunately becomes less likely.”

If you have also travelled to the Family Garden Compostela Beach in Tenerife, Spain and have subsequently suffered from symptoms of illness or sustained an injury, Irwin Mitchell, who specialise in dealing with cases of this nature, would like to hear from you.

For more advice on making a holiday illness claim, contact Irwin Mitchell Solicitors on 0800 056 0066 or complete our enquiry form and we will call you back.


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