"The team at Irwin Mitchell has a ‘pre-eminent reputation’ for travel personal injury work"

Legal 500 (2016)

Grand Palladium White Island Resort & Spa, 2017

Irwin Mitchell’s specialist International Personal Injury lawyers have been contacted by a holidaymakers who suffered gastrointestinal illness following their stay at the Grand Palladium White Island Resort & Spa, Spain in July 2017.

The holidaymakers reported that food was sometimes served under-cooked and that cold food served was not always appropriately chilled. Food at the buffet restaurant didn't seem to be adequately covered and at times there were birds in the hotel restaurant, as well as flies on or around the food. The holidaymakers also noticed that buffet food was sometimes topped up with new food instead of being replaced.

Gastric symptoms can range from mild diarrhoea to abdominal cramps and blood in stools. Having significant experience in assisting those unfortunate enough to contract gastric illness, we know first-hand the potential long term conditions that can be associated with it, such as irritable bowel syndrome (IBS).

Dr Linzi Thomas, an expert in Gastroenterology, has commented that “Many patients develop IBS for the first time following a bout of food poisoning or gastroenteritis. Of patients who initially suffer with post infective IBS, 50% will have on-going symptoms at one year, however 2 and 3 years later 34.3% and 34.8% respectively will have on-going symptoms showing that the figures plateau, indicating that the prospect of recovery unfortunately becomes less likely.”

If you have also travelled to the Grand Palladium White Island Resort & Spa, Spain and have sustained an injury or subsequently fallen ill, Irwin Mitchell, who specialise in dealing with cases of this nature, would like to hear from you.

For more advice on making a holiday claim, please contact Irwin Mitchell on 0800 056 0066 or complete our enquiry form and we will be happy to call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop