WHAT THE EXPERTS SAY
"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."
Chambers and Partners (2014)
H Top Gran Casino Royal, Costa Brava, Spain – October 2011
Irwin Mitchell is concerned to learn of holidaymakers falling ill at the H Top Gran Casino Royal, Costa Brava in Spain during holidays taken in October 2011. Recent reports have suggested that the hotel needs to be “pulled down to the ground a.s.a.p before someone is seriously injured.”
Holidaymakers have reported that the hotel was filthy and that floor tiles were cracked and loose, the bathroom was mouldy and damp, there were hairs on and around the bathroom suite, urine seeped out through the overflow, the balcony was covered in bird droppings along with tomato sauce and bits of food.
It has also been suggested that the food served at the resort was also of a low standard and which was very repetitive. The breakfast cereal was compared to cardboard and other food served by the hotel was suggested to be stale. It is therefore possible that the illness amongst holidaymakers may be due to a lack of food hygiene and a general lack in cleanliness and maintenance at the hotel.
If you also travelled to this hotel and suffered from gastric illness, Irwin Mitchell would like to hear from you as you may be able to claim for your ruined holiday, and also, the pain and suffering caused by the illness that you sustained. For more advice on making a holiday illness claim, contact Irwin Mitchell on 0800 056 0066 or complete our enquiry form and we will call you back.
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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."
Chris and Michael, Worksop