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First Choice's Holiday Village, Tenerife, 2016

We’re concerned to discover recent reports of guests falling ill with gastric symptoms while holidaying at the Holiday Village Tenerife in Spain in January 2016 and September 2015.
Despite positive reviews, we’ve heard reports of holidaymakers becoming ill during their stay at the hotel. One person noted that on some days the guests were served “some of the hot food cold and some of the cold food hot”.

Other tourists said that they fell ill with gastric symptoms. In one case, a guest reported that five of their party were struck down with cryptosporidium, a disease often caused by contaminated water that can lead to breathing difficulties as well as intestinal problems.
Gastric symptoms can range from mild diarrhoea to abdominal cramps and blood in stools. We have significant experience helping those unlucky enough to contract gastric illness while on holiday. We’re very aware of the complications that can develop because of such illness, such as irritable bowel syndrome (IBS). The effects can sometimes develop into a problem that is long-term, or even permanent.

If you also travelled to the Holiday Village Tenerife in Spain have subsequently been ill, we’d like to hear from you. We specialise in dealing with cases like this and can advise you on claiming compensation for your trip. 
For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and one of the team will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop