WHAT THE EXPERTS SAY

"The team at Irwin Mitchell has a ‘pre-eminent reputation’ for travel personal injury work"

Legal 500 (2016)

Hotel Condesa De La Bahia

Specialist international personal injury lawyers from Irwin Mitchell have been instructed by a family after they fell ill during their week-long stay at the Hotel Condesa De La Bahia, in Spain, during October 2015.

The family of three travelled to the hotel in Spain for a 50th birthday celebration. Unfortunately illness struck the holidaymakers a few days into the holiday and they reportedly suffered with symptoms including diarrhoea, vomiting and severe stomach cramps.

Guests at the resort have suggested that on occasions, the restaurant sometimes served undercooked food. It has also been suggested that the food was not replenished as often as expected and some dishes were left out for long periods of time. Holidaymakers have also reported that some of the lunchtime food was re-used for meals in the evening.

Jatinder Paul, an Associate Solicitor at Irwin Mitchell, said:  “Our clients’ special holiday was ruined due to illness and lack of concern from the tour operator. Sadly their holiday will now be remembered for all of the wrong reasons.

“Our clients continue to suffer with symptoms as a result of their stay and we will now be conducting our own investigations into the cause of our clients’ illness.”

If you have travelled to the Hotel Condesa De La Bahia in Spain and subsequently suffered from symptoms of illness, we would like to hear from you.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop 

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