WHAT THE EXPERTS SAY

"The team at Irwin Mitchell has a ‘pre-eminent reputation’ for travel personal injury work"

Legal 500 (2016)

Platja D’Or Hotel, Alcudia

Irwin Mitchell has been approached to act for a number of people whose holidays were ruined by illness at the Platja D’Or Hotel in Alducia, Majorca in September 2009.

Guests at the hotel have suffered with symptoms of gastric illness including vomiting, abdominal pain, diarrhoea and fever.  When one guest asked for a doctor, she was told to go to the next village to find one herself.

There have been complaints from guests which suggest there was a breakdown in health and hygiene standards at the hotel. Reported complaints have included undercooked and tepid food being served, food being reheated and served up more than once, and food left uncovered for long periods of time.

If you have been affected by gastric illness following a stay at this hotel, you may be able to claim compensation for your ruined holiday and also the pain and suffering caused by the illness.

For more advice on making a holiday illness claim, contact Irwin Mitchell on 0800 56 0066 or complete our enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop 

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