WHAT THE EXPERTS SAY

"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Sensimar Los Gigantes, 2016

We’re concerned to hear recent reports of guests falling ill with gastric symptoms while on holiday at the Sensimar Los Gigantes, in Spain, during January and February 2016 and November 2015.

Despite positive reviews, we’ve heard about holidaymakers who fell ill during their stay at the hotel. Some guests write that some of the food was “lukewarm”, and others have similarly complained that the food was not hot enough. Some tourists also reported falling ill with gastric symptoms.

Gastric symptoms can range from mild diarrhoea to abdominal cramps and blood in stools. We have significant experience helping those unlucky enough to contract gastric illness while on holiday. We’re very aware of the complications that can develop because of such illness, such as irritable bowel syndrome (IBS). The effects can sometimes develop into a problem that is long-term, or even permanent.

If you also travelled to the Sensimar Los Gigantes in Spain and have subsequently been ill, we’d like to hear from you. We specialise in dealing with cases like this and can advise you on claiming compensation for your trip.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and one of the team will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop 

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