WHAT THE EXPERTS SAY

"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Victoria Playa Hotel

Irwin Mitchell have been approached to act for a family of four, who travelled to the Victoria Playa Hotel in Santo Tomas, Menorca in August 2013. Two of the party fell ill with gastric illness.

The holidaymakers have confirmed that they fell ill with gastric symptoms including diarrhoea, vomiting and stomach cramps.

Despite a number of positive reviews it is alleged that on occasions some food was left uncovered. On one occasion, a holidaymaker found an ant in her food. Cockroaches and insects were sometimes found around the hotel. It is further alleged by the holidaymakers that there were several instances of faeces in the hotel’s swimming pool and that there was on occasion a stench of sewage that filled the poolside.

If you have been affected by gastric illness following a stay at this hotel, you may be able to claim compensation for your ruined holiday and also the pain and suffering caused by the illness. 

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop 

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