WHAT THE EXPERTS SAY
"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."
Chambers and Partners (2014)
Vik Gran Hotel, 2016
We’ve been contacted by a family who fell ill during a holiday to the Vik Gran Hotel in Spain last year in July.
They told us how they all suffered from gastric illness during their holiday, describing symptoms of diarrhoea, vomiting and stomach cramps. Their symptoms were severe enough that they had to seek advice from a local pharmacy and get medication whilst on holiday.
The whole family continued to be ill even when they returned home. Their youngest child had to visit the GP due to her ongoing symptoms.
Although the hotel has garnered some positive reviews online, the family report that food would be left out for long periods of time during breakfast, lunch and dinner, and that sometimes the same dishes from earlier would reappear at different sittings throughout the day.
Gastric symptoms can range from mild diarrhoea to abdominal cramps and blood in stools. We have significant experience helping those unlucky enough to contract gastric illness while on holiday. We’re very aware of the complications that can develop because of such illness, such as irritable bowel syndrome (IBS). The effects can sometimes develop into a problem that is long-term, or even permanent.
If you also travelled to the Vik Gran Hotel in Spain and have subsequently been ill, we’d like to hear from you. We specialise in dealing with cases like this and can advise you on claiming compensation for your trip.
For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and one of the team will call you back.
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"I just wanted to send you a short note to thank you very much indeed to our solicitor for managing to settle this for me – it’s really very much appreciated. You did so in a very professional, helpful and efficient manner."