WHAT THE EXPERTS SAY
"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."
Chambers and Partners (2014)
Dar Khayam Hotel, Tunisia
Irwin Mitchell is concerned to reads of reports of illness at the Dar Khayam Hotel in Tunisia in July and August 2012.
One holidaymaker has reported that the food on offer was “appalling” and was “mainly cold, repetitive and not served in a hygienic manner”. The same holidaymaker who travelled in a party of 10 stated that some are “still suffering 2 weeks later with cramps and upset tummies”. A further holidaymaker who travelled in a party of 10 reportedly suggests that they “all started falling ill with stomach bugs”.
It is further reported that there were food scraps lying outside food areas in the hotel, hot food and cold food were occasionally served at incorrect temperatures and there were flies in and around the food on offer at the hotel. Further complaints include holidaymakers witnessing Tunisian children being washed and going to the toilet in the pool and vomit allegedly not being cleaned from the side of the pool for 2 days.
Irwin Mitchell, who specialise in dealing with cases of such nature, would like to hear from you if you have suffered from gastric illness or sustained an injury whilst staying at this hotel.
For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.
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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."
Chris and Michael, Worksop