WHAT THE EXPERTS SAY
"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."
Chambers and Partners (2014)
Hotel One Resort Aqua Park & Spa
Irwin Mitchell’s international personal injury specialists have been instructed by a family following their two-week stay at the Hotel One Resort Aqua Park & Spa in Tunisia, in June 2015.
The family of four travelled to the hotel in Tunisia for a birthday celebration, however illness struck the holidaymakers a few days into the holiday. One of them reportedly suffered with diarrhoea and severe stomach cramps. He received medical treatment from the resort doctor and was treated with antibiotics. The man has continued to suffer with illness upon his return home and has sought treatment from his GP. His stool test results have confirmed the presence of both Campylobacter and Salmonella which are serious bacterial infections.
The holidaymakers have reported that, on occasion, the same utensils were used to handle cooked meats as well as raw meats. Sometimes that food that was served was also undercooked.
Jatinder Paul, a solicitor at Irwin Mitchell, said: “Our clients’ holidays were ruined due to Campylobacter and Salmonella poisoning and their holiday will now be remembered for all of the wrong reasons.
“The gentleman continues to suffer with symptoms as a result of his stay at the resort and we will now be conducting our own investigations as to the cause of the illness.”
If you have travelled to the Hotel One Resort Aqua Park & Spa in Tunisia, and subsequently suffered from symptoms of illness or sustained an injury, Irwin Mitchell, who specialise in dealing with cases of such nature, would like to hear from you.
For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back
Make an enquiry...
Call us free on
0800 056 0066
"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."
Chris and Michael, Worksop