WHAT THE EXPERTS SAY
"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."
Chambers and Partners (2014)
Illness At The Houda Golf and Beach Club, Tunisia
Irwin Mitchell has been contacted by holidaymakers who have suffered illness during their stay at the Houda Golf and Beach Club, Skanes, Tunisia during August and September 2014. The guests suffered from gastric illness whilst on holiday and are still unwell after returning home. There were concerns that on occasions some of the food was not served at the correct temperatures.
Despite positive reviews, a holidaymaker who stayed at the hotel this summer described some of the food at the hotel as being “so bad” that “what you had for dinner was your breakfast the next morning”. Another holidaymaker stated they “got food poisoning” as did 15 other members of their party. Other holidaymakers report on occasion seeing files landing on the food and that on occasion the dining area was not as clean as it should have been. Some holidaymakers also cited concerns about the cleanliness of the swimming pool, and that the hotel “didn’t clean or empty the pool until late in the evening”.
If you also travelled to this hotel and have subsequently suffered from symptoms of gastric illness, Irwin Mitchell, who specialise in dealing with cases of such nature, would like to hear from you.
For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.
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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."
Chris and Michael, Worksop