WHAT THE EXPERTS SAY
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Chambers and Partners (2014)
Houda Golf and Beach Club, Monastir, Tunisia - September 2011
Irwin Mitchell has been approached by a number of holidaymakers staying at the Houda Golf and Beach Club resort in Tunisia returning from their holidays complaining of severe gastric illness.
Most recent reports of illness are from September 2011, however, we are acting for clients who holidayed at the Houda Golf & Beach Club in the summers of 2007 and 2008 who also fell ill with severe gastric symptoms, allegedly as a result of the poor standards of food hygiene at the hotel.
It is alarming to learn that such problems continue at the hotel, with recent reports suggesting that one holidaymaker contracted Salmonella food poisoning. Salmonella is a serious form of bacterial food poisoning, often as a result of a breakdown in food hygiene procedures. Such an infection can leave permanent symptoms including an alteration of bowel habit, stomach pains and irritable bowel syndrome.
Reports indicate that the cause of the gastric illness may have been due to the poor quality of food and lack of hygiene standards practised at the hotel with reports of insects around food serving stations. In particular, the holidaymakers have reported that food was served undercooked and recycled food was displayed uncovered for long periods of time. It is reported that guests suffered from symptoms including violent diarrhoea, vomiting and stomach cramps.
If you also travelled to this hotel and suffered from gastric illness, Irwin Mitchell would like to hear from you as you may be able to claim for your ruined holiday, and also, the pain and suffering caused by the illness that you sustained.
For more advice on making a holiday illness claim, contact Irwin Mitchell on 0800 056 0066 or complete our enquiry form and we will call you back.
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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."
Chris and Michael, Worksop