WHAT THE EXPERTS SAY
"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."
Chambers and Partners (2014)
Altin Orfe, Turkey
Irwin Mitchell is acting for numerous clients who suffered gastric illness including symptoms of diarrhoea, vomiting and stomach cramps during their stay at the Altin Orfe in Turkey in 2010. Clients have commented that the food was often undercooked and of such poor quality that clients thought it must have been prepared and brought in from another hotel, and it appeared as if there was no kitchen at the hotel itself.
Clients have also commented on the conditions of their rooms, which they say were terrible with some of the beds being broken and with marks all over them. One client told us that they developed rashes after sleeping in the beds. The clients also said that the hotel staff were very unhelpful. We would encourage anybody that has experienced anything of this kind from this hotel to contact Irwin Mitchell immediately.
For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.
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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."
Chris and Michael, Worksop