WHAT THE EXPERTS SAY
"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."
Chambers and Partners (2014)
Aqua Fantasy Hotel, Kusadasi, Turkey
It has been reported that holidaymakers are returning from their stay at the Aqua Fantasy, Kusadasi, Turkey in August and September 2009 are suffering with symptoms of gastric illness, and that there have been confirmed reports of guests having tested positive for Cryptosporidium.
Guests have reported that there were poor food quality controls at the hotel which they believe may have resulted in a breakdown of health and hygiene conditions. In particular, food was left standing for hours and was served cold, also guests report that there were many flies around food in the restaurant and, that human hair was found in baked bread. There are also reports that the hotel appeared to have problems with controlling mosquitoes as guests received numerous bites. Guests also allege that they saw poor cleaning practices at the hotel which may have resulted in many of the guests becoming ill. Many guests experienced diarrhoea, and sickness.
Irwin Mitchell have been contacted by guests who state that they are aware that many people were affected by illness at this hotel.
If you were affected, we would like to hear from you as you may be able to claim compensation for the awful experience which you had on your holiday. For more advise on make a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.
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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."
Chris and Michael, Worksop