WHAT THE EXPERTS SAY

"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Bellacasa Suite Hotel, Gumbet

Irwin Mitchell is highly concerned for holidaymakers who have recently holidayed at or are due to stay at the Bellacasa Suites Hotel in Gumbet, Turkey as we have been approached to act for a number of holidaymakers who stayed at the hotel in August 2010. Six of the party of eight who approached us to act on their behalf all fell ill with symptoms of gastric illness whilst staying at the hotel.

Our clients have advised that, upon arrival at the hotel, they were informed by other guests to get a safe as many people in the hotel had had some of their belongings stolen. Additionally, they were also informed that the BBC had been at the hotel during the previous week as the hotel had been performing so badly. The manager of the hotel also suggested that the entire cleaning team had been replaced because of these problems.

The holidaymakers have reported a number of issues experienced whilst at the hotel, suggesting that the rooms were not clean, the rooms smelled, the taps did not work and there were bags of food and rubbish rotting outside the bedroom window.

It has also been suggested that the food provided by the hotel was of poor quality and was described as 'inedible'. A number of holidaymakers fell ill with symptoms of diarrhoea and sickness, having to seek medical attention whilst on holiday, and were given antibiotics, pain relief and rehydration sachets. It is possible that a break down in food hygiene and food handling procedures resulted in the illness contracted.

If you also travelled to this resort and have subsequently suffered from symptoms of gastric illness, Irwin Mitchell, who specialise in dealing with cases of such nature, would like to hear from you if you have suffered from gastric illness after staying at this hotel.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop 

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