"The team at Irwin Mitchell has a ‘pre-eminent reputation’ for travel personal injury work"

Legal 500 (2016)

Club Pineta Hotel, Turkey 2013

Solicitors at Irwin Mitchell have recently read reports of illness contracted amongst holidaymakers staying at the Club Hotel Pineta, Marmaris, in Turkey during July 2013.

Irwin Mitchell acted for holidaymakers who stayed at this Hotel in 2011, whose claims have now settled.

Holidaymakers have complained of suffering from severe gastric symptoms, including vomiting and diarrhoea and have also reported being aware of others staying at the hotel who were also ill. One visitor to the hotel reported how they and their family were left practically bed bound after suffering from vomiting and diarrhoea.

Despite a number of positive reviews, there have been particular complaints made about the state of hotel rooms, with one holidaymaker raising concerns about how dirty their toilet was and finding mould present on the shower curtain.

Holidaymakers have also raised concerns regarding the food at the hotel, with one visitor reporting that some food was served cold and the restaurant on occasions smelt of mouldy food upon arrival. Another holidaymaker reported that there were a number of stray cats who would roam about the hotel and these were, on occasions, fed by hotel staff in the restaurant.

If you also travelled to this hotel and suffered from gastric illness, Irwin Mitchell would like to hear from you, as you may be able to claim for your ruined holiday, and also, the pain and suffering caused by the illness that you sustained.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop