"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Fantasia Hotel De Luxe, Kusadasi, Turkey, 2015

We’ve received a report of illness from a holidaymaker who stayed at the Fantasia Hotel De Luxe, Kusadasi, Turkey, during August 2015.

The tourist said that a child in their party fell ill whilst staying at the hotel. The child had to seek medical attention upon their return to the UK as they were continuing to suffer symptoms. 

The holidaymaker reports that the youngster suffered from diarrhoea, vomiting, fever, weight loss and loss of appetite. 

Despite a number of positive reviews of the resort, guests in this party have raised concerns that on occasions new food was being mixed with old food, and sometimes it appeared that food from one meal was being re-used at a later sitting.  Cats were also seen roaming around the restaurants. 

We have extensive experience in dealing with holiday illness claims and have helped thousands of tourists receive compensation.  

If you also travelled to the Fantasia Hotel De Luxe in Kusadasi, Turkey, and have subsequently been ill, we’d like to hear from you. We specialise in dealing with cases like this and can advise you on claiming compensation for your trip. 
For more advice on making a holiday illness claim, contact us on our free phone number 0800 056 0066 or complete our online enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop