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Chambers and Partners (2014)

Illness at the Pegasos World, Turkey

Irwin Mitchell has been approached to act for holidaymakers who travelled to the Pegasos World, in Side, Turkey in June 2010, some of who fell ill with unpleasant gastric illness.

The holidaymakers have told us that they fell ill with gastric symptoms including vomiting, diarrhoea and stomach cramps.  They were aware of other guests who were staying at the hotel at the same time and who suffered from similar symptoms.  The holidaymakers have described worrying examples of poor hygiene standards in the hotel.  Birds and insects were often seen in the eating areas.  Cold foods were not kept chilled and food which was on display was not covered.  

The holidaymakers also describe problems with other aspects of the hotel, including finding faeces in the swimming pool.

If you have been affected by gastric illness following a stay at this hotel, you may be able to claim compensation for your ruined holiday and also the pain and suffering caused by the illness.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop