WHAT THE EXPERTS SAY

"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Pink Palace Hotel, 2016

We're concerned to learn about guests falling ill with gastric symptoms while on holiday at the Pink Palace Hotel in Turkey between July and August 2016.

Irwin Mitchell’s specialist International Personal Injury lawyers have been contacted by a holidaymaker who suffered gastrointestinal illness following their stay at the Hotel in Hisaronu, Turkey. Their symptoms included diarrhoea, abdominal pains, fever and vomiting.

The holidaymaker noticed that some of the food served in the hotel restaurant appeared to have been uncovered for periods of time. They also complained that hot food was at times not served at the correct temperature.

The holidaymaker was concerned that food served in the restaurant appeared to have been undercooked on occasions, for example the chicken. The holidaymaker also reported that food appeared at times to have been served on more than one occasion and that new food was sometimes added to existing food. They also observed insects and flies on and around the food.

Gastric symptoms can range from mild diarrhoea to abdominal cramps and blood in stools. Having significant experience in assisting those unfortunate enough to contract gastric illness, we know first-hand the potential long term conditions that can be associated with it, such as irritable bowel syndrome (IBS).

If you also travelled to the Pink Palace Hotel in Turkey and subsequently suffered symptoms of illness, we'd like to hear from you. We specialise in dealing with cases of this nature and could help you claim compensation.

For more advice on making a holiday illness claim, contact Irwin Mitchell on 0800 056 0066 or complete our enquiry form and we will call you back.


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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop 

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